Privacy Policy
Last updated: December 8, 2025
Jonkai Ventures ("we," "our," or "us") operates the Tranquir mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we may collect your email address and any profile information you choose to provide.
- Preferences: Your app preferences, favorite frequencies, and session settings.
- Communications: When you contact us for support, we collect the information you provide in your messages.
1.2 Automatically Collected Information
- Usage Data: We collect information about how you use the App, including features accessed, session duration, and frequency selections.
- Device Information: Device type, operating system version, unique device identifiers, and general location (country/region).
- Crash Reports: If the App crashes, we collect diagnostic information to help us improve stability.
1.3 Information We Do NOT Collect
- We do not collect or store audio recordings
- We do not access your microphone or camera
- We do not collect precise location data
- We do not collect health data from Apple HealthKit or Google Fit
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain the App's functionality
- To personalize your experience and remember your preferences
- To improve and optimize the App based on usage patterns
- To communicate with you about updates, features, or support
- To detect and prevent technical issues or fraud
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate the App (e.g., analytics, crash reporting, cloud hosting). These providers are bound by confidentiality agreements.
- Legal Requirements: When required by law, subpoena, or other legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Third-Party Services
The App may use the following third-party services:
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Usage data is typically retained for up to 24 months for analytics purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Request a portable copy of your data
- Opt-out: Opt out of certain data collection (analytics can be disabled in app settings)
To exercise these rights, please contact us at the email address below.
8. Children's Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us